Tommy Tou will dispatch orders within 24 hours, following reciept of payment (ex. Saturday, Sunday and Bank Holidays). Once ordered you should recieve your lovely Sheepskin Products in quick time.

You must inform us within three working days if the good are lost or damged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondance.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received

Standard Service by UK mail next day after despatch or Royal Mail usually 2-3 days after despatch.

Fedex International takes 3 - 10 working days.

Please note that for international deliveries we are not responsible for any further duties or charges to be paid to Custom Ofiicials, These have to be paid for by the customer.
Our deliveries are generally sent with Royal Mail and need a signature on arrival.
If a delivery arrives damaged or crushed, please do not sign for it or sign for it only as damaged container, let us know within 3 days , so we may arrange for the courier to collect the damaged item and return it to us.
The times stated are those promised by the delivery companies, occassionally delays occur outside of our control. We cannot be held responsible for delivery delays once goods have left our warehouse.

Goods remain the property of A.Davis T/As Tommy Tou  until paid in full.